Privacy Policy

Last Updated: March 15, 2025

This Privacy Policy describes how carovinthas ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website carovinthas.com or use our savings plan services.

Information We Collect

Personal Information You Provide

When you register for our savings plans or contact us, we collect information you voluntarily provide, including:

Full name, email address, and phone number
Mailing address and postal code
Financial information necessary for savings plan setup
Employment details and income information
Banking information for direct deposits and withdrawals
Government-issued identification numbers as required by Canadian regulations

Automatically Collected Information

Our website automatically collects certain technical information when you visit, such as your IP address, browser type, device information, and browsing patterns. We use cookies and similar technologies to enhance your experience and analyze website usage.

Important:

We only collect information that is necessary to provide our savings plan services and comply with Canadian financial regulations. You can control cookie preferences through your browser settings.

How We Use Your Information

carovinthas uses your personal information for specific, legitimate business purposes:

Setting up and managing your savings accounts and financial plans
Processing transactions and providing customer support
Sending important updates about your account status and policy changes
Complying with Canadian federal and provincial financial regulations
Preventing fraud and maintaining the security of our systems
Improving our services based on usage analytics and customer feedback
Communicating promotional offers for additional savings products (with your consent)

We process your information based on legitimate business interests, contractual necessity, and legal compliance. For marketing communications, we rely on your explicit consent, which you can withdraw at any time.

Information Sharing and Disclosure

Third-Party Service Providers

We work with trusted third-party companies to deliver our services effectively. These partners include payment processors, cloud storage providers, and customer support platforms. All service providers are bound by strict confidentiality agreements and can only use your information to perform services on our behalf.

Legal Requirements

carovinthas may disclose your information when required by Canadian law, including:

Responding to court orders, subpoenas, or other legal processes
Cooperating with law enforcement investigations
Reporting suspicious activities to financial intelligence units
Complying with anti-money laundering and know-your-customer regulations

We never sell, rent, or trade your personal information to third parties for marketing purposes. Any data sharing occurs only as described in this policy or with your explicit consent.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information:

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We'll respond to your request within 30 days and provide the information in an accessible format.

Withdrawal of Consent

You can withdraw your consent for marketing communications at any time by clicking unsubscribe links in our emails or contacting us directly. However, we may still need to retain certain information to fulfill our contractual obligations and legal requirements.

Exercise Your Rights:

To exercise any of these rights, contact our privacy officer at info@carovinthas.com or call +16132326252. We may need to verify your identity before processing requests to protect your information.

Data Security and Protection

Protecting your personal and financial information is our top priority. carovinthas employs multiple layers of security to safeguard your data:

256-bit SSL encryption for all data transmissions
Secure, encrypted databases with regular security updates
Multi-factor authentication for employee access to systems
Regular security audits and penetration testing
Staff training on privacy and security best practices
Incident response procedures for potential security breaches

While we maintain industry-standard security measures, no system is completely immune to threats. We continuously monitor and update our security practices to address evolving risks. In the unlikely event of a data breach, we'll notify affected individuals and relevant authorities as required by Canadian law.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy and meet our legal obligations. Specific retention periods include:

Account information: Retained while your account is active plus 7 years after closure
Transaction records: 7 years as required by Canadian tax and financial regulations
Marketing preferences: Until you withdraw consent or we no longer offer services
Website analytics: Anonymized data retained for 3 years for service improvement

When information is no longer needed, we securely delete or destroy it using industry-standard methods. Some information may be retained in anonymized form for statistical and analytical purposes that cannot identify you personally.

International Data Transfers

carovinthas primarily stores and processes your information within Canada. However, some of our service providers may be located outside Canada, including in the United States. When we transfer information internationally, we ensure adequate protection through:

Contractual agreements requiring equivalent privacy protection
Working only with providers in jurisdictions with adequate privacy laws
Additional security measures for sensitive financial information

Any international transfers comply with PIPEDA requirements and maintain the same level of protection your information receives in Canada.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website with a new effective date.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Contact Our Privacy Officer

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Email: info@carovinthas.com

Phone: +16132326252

Mail: carovinthas Privacy Officer
700 Pembroke St E, Pembroke, ON K8A 3M2, Canada